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Terms and Conditions
All correspondence to be sent to: John Knibbs International Limited, Hillside, Shawbury Lane, Shustoke, Warwickshire, B46 2RR.
Prices quoted are correct at time of production. Prices may have to be altered from time to time and we reserve the right to do this without notice, this includes and amendments to the rate of VAT.
Please ensure that the expiry date on your payment card is valid until after the anticipated despatch date of your order. Payment is taken at point of despatch and if your payment card has expired, we will be unable to take payment and will be unable to fulfil your order.
We accept all major debit and credit cards – Visa, Mastercard, Visa Debit, Visa Electron and Maestro Cards.
We accept orders by telephone. These must be paid for at the time of order using one of the major debit or credit cards.
We are able to accept payment for goods by cheque or postal order, made payable to John Knibbs International Limited. Cheques will only be accepted if endorsed with a valid cheque guarantee card details and the address to which the account is registered, both written on the reverse of the cheque. All cheques will be cleared before goods are despatched.
John Knibbs International Limited takes extreme care with the descriptions of all products that appear on our website. However certain specifics such as shade/colour of certain items may have a slight variation to those displayed and any slight variations are out of our control and John Knibbs International Limited can not be held responsible for such slight variations.
The vast majority of our spare parts supplied are new. We do, however, reserve the right to supply good condition second-hand parts, when new items are no longer available.
Products purchased via The Country Store are backed with the manufacturer’s warranty, unless otherwise stated.
Spare parts and repairs supplied by John Knibbs International Limited are guaranteed for a period of one year to the initial purchaser. Any defects that arise under normal use and service, will be inspected by us and either repaired or replaced as necessary free of charge, provided the item is returned to us as soon as possible after any defect is found. Any modifications, repairs undertaken by a third party, damage either accidental or deliberate, neglect or abuse of any item will render all guarantees null & void.
All of your personal details are held on a secure web server and every precaution is taken to ensure that your transaction is secure. There are no circumstances under which this information might be passed to a third party.
AVAILABILITY AND BACK ORDERS
Our website runs on a live database, which only shows items that are available from stock. Should you request that an item is placed on back order, we will inform you when the item is in stock to arrange delivery. If your order contains multiple items, you can instruct us to either wait for the out of stock item to arrive and despatch the whole order together, or despatch your order separately. Postage will be charged for each delivery made..
All prices on our website are quoted inclusive of VAT at the appropriate rate. Your selected delivery destination will determine whether or not VAT is applicable. If VAT is not applicable, then this tax will be deducted from your order prior to your card being charged. Your location may render you liable to import, state, local or other taxes. These taxes are entirely your responsibility. You must include your billing address as it appears on your credit card statement. Our website uses an address verification system to ensure correct billing addresses. We are unable to process orders without the correct address details.
The Violent Crime Reduction Act 2006
Since the introduction of the VCR Bill in 2006, we are permitted to advertise and take payment for air weapons and/or pressure bearing parts on the internet, but the final transfer of these items must be completed face-to-face with a Firearms Dealer and are NOT PERMITTED by mail order.
Pressure bearing parts = Barrel, Cylinder, Air Reservoir/Cylinder and Moderator. The law therefore means that all guns and component parts subject to the controls of the VCR Bill, must either be collected in person from our Shop. Alternatively, we can arrange to courier such items to a local RFD, from where they must be collected in person.
We are permitted to receive and return by post air weapons for repair.
If there is any doubt about the restrictions covered by the law, please contact us PRIOR to purchase.
Customers buying knives, crossbows or any other age-restricted products must be of appropriate age. The current age limit for such items is 18 years. We take no responsibility for damage or harm caused by our products, and we supply to the consumer with the understanding that they are of legal age for the product sold and are responsible for their actions. Discretion will be used when supplying such items and we reserve the right to refuse the sale of such items.
We strongly recommend that the spares supplies by John Knibbs International Limited are fitted by a skilled gunsmith. We cannot be held responsible for any damage or injury caused whilst fitting or that caused by poor workmanship.
John Knibbs International Ltd reserves the right to alter without prior notice any content found within this Website. Special offers and reduced items are subject to availability and offered on a first come, first served basis. John Knibbs International Ltd and any other party involved in making this site available to you are not liable for any direct, indirect, incidental, consequential or punitive damages arising out of its being accessed or used. John Knibbs International Ltd assumes no responsibility, and shall not be liable for any damages or viruses that may infect your computer equipment or other property in any way, shape or form as a direct result of accessing this Website.